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Beema Privacy Policy

Privacy Policy

Beema Insurance Services LLC, a limited liability company registered in the Emirate of Dubai, United Arab Emirates, and registered with the UAE Insurance Authority with registration number 768 (“Beema”), and AXA Insurance Gulf B.S.C. (c) (Dubai Branch) (“AXA”) take your privacy very seriously. The provisions set out in this privacy policy will inform you, how we use personal information that we collect from you (“Privacy Policy”). You acknowledge that by providing your personal information to us, you consent to its processing in accordance with this Privacy Policy. This Privacy Policy should be shown to anyone else who is covered by, or a party to, any products, services or policies you obtain from us. This Privacy Policy is supplemental to our Website and Application terms of use.

Any personal information you supply to Beema and AXA will be treated in accordance with the applicable data protection laws and other applicable legislation intended to protect your personal information and privacy in your jurisdiction. We may amend this Privacy Policy at any time by amending this page. For this reason, we recommend that you read this statement regularly.


Beema sends cookies to your computers and/or electronic devices from the Site and/or the App. Cookies are pieces of information that a website transfers to your computer's and/or electronic device hard drive for record keeping purposes. Cookies can make the internet more useful to you because they contain information about your preferences on particular websites, which allows website owners to provide more useful features for their users. For more information on cookies please visit

Beema uses cookies and tracking software to monitor customer traffic patterns and site / application usage in order to develop the design and layout of the Site and the App to enhance the needs and experience of visitors to the Site and the App. This will include non-specific data such as mouse-movements and pages visited.

Should you wish to refuse to accept cookies or restrict the data that we collect through our tracking software, you can alter your cookies setting in your browser. However, if you choose to alter your cookies setting in your browser you may be unable to access parts of the Site and/or the App.

What information do we collect, and how?

The personal information Beema and AXA collect through your interaction with us or third parties in connection with an insurance service or product offered may include (without limitation) details such as your name, gender, date of birth, e-mail address, residential address, telephone number, IP address, banking information, occupation and information on your Emirates ID, kilometer readings and records of your vehicle, driving license and vehicle registration cards. Such details may be collected via e-mails, SMS, PDFs, JPGs and/or any other applicable digital formats (as the case may be).

Personal information is collected by Beema and/or AXA:

  • when you purchase any insurance products or services from AXA and/or Beema;
  • when you fill out a survey, or vote in a poll on our Site and/or our App;
  • when you provide your details to us either online or offline;
  • when you provide your details to us either online or offline;
  • via enquiry, registration, claim forms, feedback forms;
  • via quotes and applications;
  • - via feedback forms and web analytics tags; and
  • - via employees, agents and/or subcontractors of Beema and/or AXA.

We will do our best to ensure that information is kept up-to-date and accurate. Please assist us in this by advising us of any changes as soon as possible. We may also use cookies or similar technologies to collect website / application usage information. For further information, please see the Cookies section above. In addition, we may also collect IP addresses via a website or application analytics package.

Beema takes users permission to allow access to location data, and motion and fitness activity to calculate the users personal driving score based on the average speed and how smooth and focused is the driver. Beema only uses permission to access location data to measure this driving behaviours. The user benefits for being a safe driver and starts earning rewards like cashback and discounts at the end of the policy

Motor Insurance Database

When you purchase an insurance product and services from AXA, your policy details will be added to the relevant motor insurance database held by the applicable government authorities in the United Arab Emirates.

Third Party Links

Our Site and/or our App may contain links to other websites which are outside of our control and are not covered by this Privacy Policy. If you access any other sites using the links provided in the Site and/or the App, you acknowledge and agree that the operators of these sites may collect information from you which will be used by them in accordance with their own privacy policy and the same may differ from ours.

Errors and omissions

If you believe that there may be an error in any of the information that you have submitted, please contact us via and we will review and correct any inaccurate information in your records as soon as practicable.

Further Information

You should be aware that any telephone calls made to us may be recorded for monitoring and training purposes and to assist us in preventing and detecting fraudulent and money laundering activities. Therefore, your use of this means of communication means that you accept and consent to this.