Beema Website Terms of Use

Introduction

The following section sets out the conditions relating to your use of the website content under the domain name www.beema.ae and other associated URLs (the “Site”) and to any correspondence by e-mail between us and you. In these terms of use, "our", "we", and "us" refer to Beema Insurance Services LLC, a limited liability company registered in the Emirate of Dubai, United Arab Emirates, and registered with the UAE Insurance Authority with registration number 768 (“Beema”), and “you”, “your” or “customer” means the user of the Site. The Site is operated by Beema, and by using this Site, you agree to be bound by these terms and conditions which may be varied by BEEMA in writing from time to time. These terms supersede any terms agreed to by you and Beema. You will also be bound by BEEMA’s privacy policy, which may also be varied from time to time at BEEMA’s sole discretion you are kindly requested to refer to the following link for more information.

Ownership of Material

All copyright, designs, graphical and text arrangements, logos, trademarks, database rights and any other intellectual property rights in all material on the Site are owned by Beema or its licensors.

Use of Site

The Site is intended for your personal non-commercial use only. Interference or entry to the Site with intent to corrupt, damage or deny service from the Site or for commercial benefit is taken seriously, and we will take any action necessary to protect the Site from such activities. You acknowledge that damages may not be an adequate remedy for any infringement and that we are entitled to the remedies of injunction, specific performance (where applicable), an order to deliver up materials which infringe our intellectual property rights and any other statutory or equitable relief and that no proof of special damages is necessary for reliance on such remedies.

Terms and Conditions of Motor Insurance Products and Services

The Insurance services provider for the Site is AXA Insurance Gulf B.S.C (c) (Dubai Branch), a branch of a foreign company registered in the Emirate of Dubai, United Arab Emirates (“AXA”) and authorised and regulated by the Insurance Authority of the United Arab Emirates. Consequently, Beema is not, and should not be, considered as the insurance service provider for the Site. Any claims or disputes for any insurance quotes, policies and claims need to be discussed and negotiated directly with AXA only. For more details and the complete terms and conditions on the relevant procedure on insurance quote, policy and claim, please contact the AXA’s call centre on the toll-free number 800 AXA (292), or visit www.axa.ae


The Site content does not constitute an offer by AXA to sell insurance products and services to everyone who wishes to purchase. AXA retains the right to accept or reject any request to buy the insurance products or services, and any purchase will be subject to the terms and conditions of that insurance product or service.


The information and descriptions on the Site may not represent full or total descriptions of all terms and conditions relating to the insurance products and services of AXA. Complete details will be included in your schedule of cover, policy documents and/or conditions of purchase to be provided by AXA.


It is your responsibility to ensure that the details you give to Beema and/or AXA while using this Site are accurate, and ensure that you have sufficient funds to cover the cost of any insurance product or service you purchase.

Availability of Site

We have taken great care in preparing this Site. However, please kindly note that certain technical issues may arise from time to time that are beyond our control. Whilst we will always try our upmost to provide you with the highest quality of user experience in respect of the Site, we cannot, unfortunately, always guarantee you uninterrupted or error free access to the Site at all times, that defects will be remedied, or that the Site, or the server that makes the Site available, are virus free. Occasionally, access may be suspended or restricted to enable us to repair, maintain or update the Site, again, we will try our upmost to minimise any convenience caused.

Assistance and Feedback

Beema aims to provide the highest standard of service to every customer. If you require any assistance with this Site and/or if our service does not meet your expectations, we want to hear about it, and all requests for assistance and/or feedback we receive are taken seriously. The following will help us understand your queries and give you an appropriate response.


When you make contact with us via support@beema.ae, please kindly provide the following information:

  • Your name, address, telephone number and e-mail address.
  • Your policy and/or claim number, and the type of policy you hold.
  • The nature of your complaint.

Any e-mail correspondence should be headed ‘ASSISTANCE’ or ‘FEEDBACK’ and you may include copies of supporting material.

We may from time-to-time provide links to third party websites for your assistance and convenience. When activated, these links may take you out of this Site. Beema shall not be responsible for , or endorse, the content or availability of any third party websites, and we are not liable for any loss or damage that you may suffer by using them. These third party websites will have their own terms and conditions of use and privacy statements which you should review in full.

Site Access and Password Usage

This Site is intended for use by residents in the United Arab Emirates only. Applications for products or services from non-residents of the United Arab Emirates will not be accepted.


You may be given the option to register with us. It is your sole responsibility to maintain the confidentiality of your details and password, and to restrict access to your computer and/or electronic devices to prevent unauthorised access of your account. If you have reason to believe that your account is being used in an unauthorised manner, please inform us immediately via support@beema.ae.

Printing, Copying and Saving

You may only print or copy for your own personal use any part of this Site, but otherwise you are not allowed to copy or print either parts or all of this Site for any other purposes.

Disclaimer

It is our aim to correct any error on the Site as soon as practicable. Every effort is taken to ensure the Site is accurate and up-to-date. However, all warranties and representations (whether express or implied) and all liability to you in respect of the Site, its content and your use of the same, are excluded to the fullest extent permitted by the applicable law.


If any provision in these terms and conditions shall be found by any court or administrative body of competent jurisdiction to be invalid or unenforceable for any reason, such provision shall be deemed deleted and will not affect the validity or enforceability of the remaining provisions.

Governing Law and Jurisdiction

These terms of use will be governed by the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates. The courts of the Emirates of Dubai will have exclusive jurisdiction to resolve any dispute between arising from or in connection with the Site.